This guide explains the initial setup and navigation of the CSA client portal for shipment tracking, document downloads, rate requests and online order functionality. If additional help or clarification is required you may connect with your CSA Account Manager, or submit a request here. When you sign up initially you may not see the online rate request or book order functionality, if this is the case you will need to connect with your account manager.

Please note that CSA has 2 separate tracking systems, Canada & Cross Border and US Domestic at this time online rates can not be generated for US Domestic.

Please review the guide below for a complete overview of all our online ordering features. To expand the document to full screen, click the up-right-and-down-left-from-center-arrows icon (located at the top right of the below guide). If you need access to online orders, contact your account manager to request access.

Please reach out to your account manager or visit our support form here.