Welcome to the client portal user guide. The portal allows you to get rates online, book orders, track shipments, view your quote and order history and download scanned documents.

If you need additional assistance or clarification on any of the steps below or if you are missing features for online rate requests or orders please:

  • Contact your account manager: Your dedicated manager is available to provide support tailored to your needs.
  • Don't know your account manager? Just submit a Help Request

Important Tracking Information:

Online rating and the booking of orders is not available for US Domestic shipments. For these rate requests, direct communication with the CSA customer care team is required.

Please review the guide below for a complete overview of all our online ordering features. (If the preview is not displaying please download the guide). To expand the document to full screen, click the up-right-and-down-left-from-center-arrows icon (located at the top right of the below guide). If you don't yet have access to online orders, contact your account manager. Don't know your account manager? Just submit a Help Request

For additional help please reach out to your account manager or visit our support form here.