Client Portal Setup & User Guide

This guide explains the initial setup and navigation of the CSA client portal for shipment tracking, document downloads and rate requests. If additional help or clarification is required you may connect with your CSA Account Manager, or submit a request here. When you sign up initially you may not see the online rate request functionality, if this is the case you will need to connect with your account manager.

Please note that CSA has 2 separate tracking systems, Canada & Cross Border and US Domestic at this time online rates can not be generated for US Domestic.