Customer Service Rep - Toronto Area

Trucking Companies Toronto

  355 Horner Avenue Toronto, ON M8W 1Z7

Your Responsibilities

Primary responsibilities include quote and order entry, shipment tracking, and assisting with general customer inquiries.

In addition, the selected candidate will have experience in phone/email service and support, and be able to build solid relationships with customers by anticipating needs and handling their questions with speed, proficiency, and in a personalized manner.

Required Knowledge, Skills, & Abilities

  • Computer literacy and willingness to learn customer service software.
  • Professional verbal and written communication skills.
  • Typing speed of 30 wpm.
  • Ability to establish and maintain effective working relationships with a variety of individuals.
  • Demonstrated ability to inspire trust.
  • Patience and positive outlook.
  • Resourcefulness and stress management skills.
  • Competency to work independently and in a team environment.
  • Capacity to multi-task, prioritize work, and meet tight deadlines.

Education & Experience

  • Three to six months previous experience in a customer service field.
  • Previous experience within logistics, transport, freight, warehousing is an asset.
  • Minimum education, High School Diploma or equivalent.

Those with the relevant skills and experience should apply with resume quoting job title and location to:
careers (at)

We thank all applicants for their interest, however, only those selected for interviews will be contacted.