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Client Portal: Support

Choose an option below to get help or make changes to your account.
Either is fine.

The fastest way for our automated system to recognize your account is with a previous CSA tracking number or a CSA Account ID. If you don't have these available, contact our customer care team at 1 (855) Ship.CSA (744.7272) or customercare@shipcsa.com to retrieve your account info and submit your request for access here.

Setup & User Guide

This guide will help with initial setup and navigation of the Client Portal. Learn more.

What You Can Access Online:

Instant Rates: Get quotes for over 90% of postal/zip codes in Canada & the US.
Book Online: Convert quotes into pickup requests easily.
Manage Shipments: Trace orders and download BOLs and PODs.
Shipment History: Export to Excel. Access saved addresses.