Frequently Asked Questions
How to ship with CSA and more!
Simply create a direct shipment tracking link like this: shipcsa.com/track/A0000005 and send it to whoever you want. Try it for yourself with this test link, or use your own CSA tracking number in place of A0000005. A login is required for full tracking history which also provides more detailed information. We can only provide a login to customers of CSA. Sign up for the full shipment tracking portal.
Yes this can be set up online, just go to the request invoices by email form and complete the request.
Yes, we can arrange to ship your freight by flat deck truck anywhere in Canada and the United States.
If you approve the quote you begin to ship with CSA immediately by using our pickup request form or you can call your nearest trucking terminal location. CSA accepts Visa or MasterCard, which will allow you to keep your shipments moving while we review your application for a shipping account with CSA. The credit application process generally takes a few days and your rush shipment is best paid by credit card. In this case we will charge your card for the full amount just prior to final delivery of your freight.
Shipments travelling up to 500mi./800km: Approximately 1-2 days.
Shipments travelling between 500mi./800km and 1500mi./2400km: Approximately 3-4 days.
Shipments travelling more than 1500mi./2400km: Approximately 5-6 days.
We do our best to ensure your freight delivers when requested. Overnight service is difficult to accommodate due to road conditions, traffic, weather, and operator drive time legislation - just a few of the variables that may increase or decrease transit time estimations.You can receive up to date shipment status details by contacting one of our 10 shipping centres or by utilizing CSA's Online Tracking.
For up-to-date shipment tracking and tracing between Canada and the US, Canada domestic, and US to US points CSA offers Online Tracking.
There are two versions of this system; a quick tracking tool able to search the status of a shipment using just a tracking number (found at the top right of each of our webpages), and full-featured client portal for CSA customers which includes the ability to see and print off POD's, Bills of Lading, and Invoices. Get started with CSA's Client Portal here!