I have 4 loads with your Vancouver branch over the next few days. I wanted to email the head office directly just to point out how impressed I have been with the patience and cooperation from one of your members in that branch. I have been a pretty big pain I admit. I have changed appointments, moved pick-ups, called several times a day, and your customer service representative has always been extremely friendly and amazingly helpful.
In my business, having a person like this to deal with is a pleasure. Thank you.