City Dispatcher San Francisco Area


Trucking Companies San Francisco

  6262 Patterson Pass Road Unit B Livermore, CA 94551

 

 

Shift: Days (7-3pm or 10-6pm)
Salary: $50,000 + Benefits
Permanent

Looking for an experience City Dispatcher to work out of our Livermore, SF office. You will be working within a great, fun and experienced team of Dispatchers, brokers and CSR’s to help support a wide range of our customer in various markets throughout Canada and the United States of America. Your role focuses on providing dispatch planning and support for our local deliveries and picks, dedicated and non-dedicated.

Truck mate will be used to book, manage and confirm routes with drivers to ensure on time pickup and delivery is provided to our customers. Planning the logistics of our local driver team, working with warehouse team to ensure inventory and our CSR team to provide details of orders. Working in a fast paced warehouse and office environment.

Responsibilities:

· Planning and building route for LTL and FTL

· Plan and schedule drivers efficiently, resulting in the reduction/elimination of non-revenue hours, empty miles and an increase in driver productivity

· Dispatch Drivers live with frequent communication via text and phone throughout day

· Be the front line contact for drivers regarding scheduling and work availability

· Communicate with drivers to ensure that appointment delivery times are met

· Booking, planning and tracking the movement of customer freight

· Create Run Sheets for Drivers

· Managing customer enquiries directly and/or with CSR’s to provide answers and support

· Managing phone calls, emails and in person communication

· Investigate customer complaints and accidents regarding services and policies

· Take customer orders for services and update accounts

Required Knowledge, Skills and Abilities:

· 2 Years of Local Dispatching Experience

· 2 Years of planning and scheduling freight

· 1 Year of Tuck Mate Experience

· Strong Microsoft Office Experience

· Strong Customer Service Experience

· Professional verbal and written skills, ability to type 30 wpm

· Ability to work independently and work within a team

· High school Diploma

Job Type: Full-time

Salary: $50,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Tuition reimbursement
  • Vision insurance

Schedule:

  • Monday to Friday

Experience:

  • City Dispatching: 2 years (Preferred)
  • LTL Dispatch: 1 year (Preferred)

Work Remotely:

  • No